I just returned a bunch of things to Target and boy did that suck.
First I returned Nick’s broken sunglasses, but there was no tag on them, so she said she’d have to call a manager when we were finished.
Then I returned three items that I know I bought together (yoga pants, hoody, shirt) because they were a matched ensemble. However the hoody wasn’t on the receipt and the lady insisted I must have another one. Since I was returning from a few different receipts, she insisted on pouring over them in great detail. I found this very irritating, as I know I bought them together. I remember the impulse purchase quite well. The only logical explanation is that the cashier didn’t scan the hoody, as it probably just looked like one large blob of clothing.
Another one of the items was a work out tank top that I made the mistake of not trying on before I bought it. Or in this case, before Nick bought it. I thought I had the receipt, but I didn’t. They can look up purchases by swiping a credit card, but of course I don’t carry Nick’s credit card. This is why he should come with me when I return things.
So without a receipt for the tank top (and without the hoody being on the receipt it should have been) I had to return using my ID. I understand the need to nip chronic non-receipt returners in the bud… but now I’m on Target’s black list for the next 365 days, and I’m not allowed to return anything without a receipt during this time. That is ridiculous!! A whole year? This is probably the third time I’ve returned something ever.
And the other dumb thing is that I couldn’t just return the items for store credit, I had to exchange them. And I couldn’t exchange them for just anything, I had to get something from the same department. And the hoody was on clearance so it was only worth $4.95, not that it really mattered because apparently I didn’t pay for it to begin with. So the lady told me on the way back to grab the same pair of sunglasses so she’d have the UPC.
So I found a couple items to exchange, but I didn’t find the sunglasses. Fortunately when I went back to the customer service counter I had someone else, who seemingly didn’t have a problem with manually typing the UPC code into the computer. But she did scold me and tell me to keep the tag otherwise next time I couldn’t return it. I don’t know how they would know that. Is there a non-tag-return black list too. This is another reason Nick should have gone with. He broke his sunglasses and threw away the tag. He should have been scolded, not me!!